Can't Complete Order

If you are having trouble checking out, here are some tips to complete your order:

* Add a Credit Card: Please go to [your profile](https://www.makemyfreshener.com/profile) and navigate to the Payment Cards section. This step is crucial for processing your order.

First, click on your profile icon (1) then click on Payment Cards (2). You can now add your credit card details.

Payment Card.png

* Review Your Cart: Once your credit card is added, return to [your cart](https://www.makemyfreshener.com/cart) to ensure everything is correct.

* Proceed To Checkout and Confirm Shipping Information: Make sure to double-check your shipping address to ensure your order will be delivered to the right location.

Shipping address verification at cart.png

* Select Production Speed and Shipping Method: Choose your preferred production speed and shipping method before proceeding to checkout.

Rush and Production.png

* After completing these steps at checkout, the "Checkout" button should go from grey to blue. If the "Checkout" button is grey, it means you haven't selected a Production Time or Shipping Methods or entered a credit card.

* On mobile, at the bottom, you need to select the bar with "Checkout" to complete your order.

If you continue to experience difficulties, we recommend trying a different browser or device.

If there's a specific error message you're encountering, please let us know so we can assist you further. Your satisfaction is important to us at Make My Freshener, and we´re here to ensure you have a smooth shopping experience.

Feb 25, 2026

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