After Your Order Ships: Delivery becomes the responsibility of the shipping carrier.
First Steps: If your package is delayed or lost, contact the shipping carrier first.
Additional Support:
- Email us at support@makemyfreshener.com for additional assistance
- If carrier confirms order is lost, we'll remake and reship at no charge
- For orders marked "Delivered" but not received, we may offer one-time courtesy replacement after verifying address
Jun 5, 2025