Production & Shipping
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To provide you with the best estimate for when your order will arrive, there are two key factors to consider: Production Time: Our standard production time is 10 business days. However, we also offer expedited options: Please note that these expedited options come with additional costs, but they...
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Coverage: We ship worldwide to most countries Use FedEx, UPS, and DHL for international shipping Verify Shipping Availability: Check our Shipping and Production page for country list Start an order and enter your address to confirm shipping availability Important International Information: Ord...
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International Shipping Duties and Taxes
Customer Responsibility: Import duties and taxes (including VAT) may apply Charges occur when shipment reaches your destination country Make My Freshener is not responsible for these charges What to Expect: These fees vary by country and are determined by local customs authorities. -
After Your Order Ships: Delivery becomes the responsibility of the shipping carrier. First Steps: If your package is delayed or lost, contact the shipping carrier first. Additional Support: Email us at support@makemyfreshener.com for additional assistance If carrier confirms order is lost, we'...
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Tracking Your Shipment: Tracking information sent via email when order ships Find tracking details in your profile under orders Email Notifications: Re-subscribe to order status notifications by logging into your account Necessary if you've previously unsubscribed from email updates
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Rush Production Orders: 5, 3, or 1 business day orders are guaranteed Guaranteed to leave factory by specified date If we miss the date, your order is free Standard Production Orders: 10 or 15 business day timeframes are estimates No guarantee for specific factory departure date Ships based on ...
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Production Time & Rush Production
Standard Production (Free) Stock shapes and custom shapes: Up to 10 business days Retail ready stock shapes: Up to 15 business days These timeframes are estimates, not guarantees Ships based on estimated timeframes Rush Production (Additional Cost) Stock Shapes & Retail Ready: 1-day rush 3... -
Available Carriers: USPS FedEx UPS DHL Expedited Options: Expedited shipping options are available at checkout. For more detailed information about shipping carriers, see ourShipping and Production page.
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P.O. Box Limitations: We can ship to P.O. boxes Only available through USPS Must use Standard Production (10 business days) Carrier Restrictions: FedEx, UPS, and DHL do not deliver to P.O. boxes.
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Updating Order Shipping Information
If you need to update the name or shipping address for your order, please contact support@makemyfreshener.com with the following information: Order Number (required) Updated first and last name (if name correction is needed) Updated shipping address (if address correction is needed) Please note ...