Production & Shipping

  • Estimated Order Arrival

    Standard production is 10 business days. Rush options (24-hour, 3-day, 5-day) are available. Check checkout for your estimated arrival based on production and shipping method.
  • International Shipping

    Make My Freshener ships worldwide via FedEx, UPS, and DHL. Import duties and taxes may apply upon arrival and are the customer's responsibility.
  • International Shipping Duties and Taxes

    International orders may be subject to import duties, VAT, and customs fees upon arrival. These charges vary by country and are the customer's responsibility.
  • Lost or Delayed Order

    Package lost or delayed? Contact the carrier first, then reach out to Make My Freshener. If confirmed lost, we'll remake and reship your order at no charge.
  • Order Location

    Track your Make My Freshener order via the email notification sent when it ships, or check your order history in your account profile for tracking details.
  • Production Guarantees

    Rush production orders (1, 3, or 5 days) are guaranteed — if we miss the date, your order is free. Standard 10–15 day production times are estimates only.
  • Production Time & Rush Production

    Standard production takes up to 10 business days. Rush options (1, 3, or 5 days) are available at extra cost and guaranteed — miss the date and your order is free.
  • Shipping Carriers

    Make My Freshener ships via USPS, FedEx, UPS, and DHL. Expedited shipping options are available at checkout for faster delivery.
  • Shipping to P.O. Boxes

    Make My Freshener can ship to P.O. boxes via USPS with standard 10-day production only. FedEx, UPS, and DHL do not deliver to P.O. boxes.
  • Updating Order Shipping Information

    Need to update your shipping address or name? Contact Make My Freshener support as soon as possible with your order number — changes can only be made before shipment.