Order Status

Production Stages: Once you place an order, it receives "Production Ready" status. You'll receive email notifications for each stage:

• Printing
• Cutting
• Stringing
• Packaging
• Shipped

Timeline Expectations:

• Orders may remain in one status for an extended period
• Then move through multiple statuses quickly
• This is how our production team maximizes efficiency

Tracking Your Order:

• Check order status by logging into your account
• Re-subscribe to notifications if you've previously unsubscribed
• Tracking information sent via email once shipped
• Find tracking details in your profile under orders

Note:Contact supportif your order's factory departure date has passed without tracking information.