Shipping & Delivery

  • International Shipping

    Coverage: We ship worldwide to most countries Use FedEx, UPS, and DHL for international shipping Verify Shipping Availability: Check our Shipping and Production page for country list Start an order and enter your address to confirm shipping availability Important International Information: Ord...
  • International Shipping Duties and Taxes

    Customer Responsibility: Import duties and taxes (including VAT) may apply Charges occur when shipment reaches your destination country Make My Freshener is not responsible for these charges What to Expect: These fees vary by country and are determined by local customs authorities.
  • Lost or Delayed Order

    After Your Order Ships: Delivery becomes the responsibility of the shipping carrier. First Steps: If your package is delayed or lost, contact the shipping carrier first. Additional Support: Email us at support@makemyfreshener.com for additional assistance If carrier confirms order is lost, we'...
  • Order Location

    Tracking Your Shipment: Tracking information sent via email when order ships Find tracking details in your profile under orders Email Notifications: Re-subscribe to order status notifications by logging into your account Necessary if you've previously unsubscribed from email updates
  • Shipping Carriers

    Available Carriers: USPS FedEx UPS DHL Expedited Options: Expedited shipping options are available at checkout. For more detailed information about shipping carriers, see ourShipping and Production page.
  • Shipping to P.O. Boxes

    P.O. Box Limitations: We can ship to P.O. boxes Only available through USPS Must use Standard Production (10 business days) Carrier Restrictions: FedEx, UPS, and DHL do not deliver to P.O. boxes.