Account & Support

  • Business Hours

    *Email Response Times:* We typically respond to emails within a few hours during standard business US EST hours.
  • Create An Account

    Account Creation Options: Create during the checkout process 1. Click on Proceed to Checkout 2. Then, click on "Don't have an account? Create one!" Visit our sign-up page and select the profile icon in the navigation bar Benefits of Having an Account: Track order status Access order his...
  • Partnerships

    *Partnership Inquiries:* Contact marketing@makemyfreshener.com for details on partnerships
  • Password

    Password Reset: Go to sign-in page and click on "Forgot your password?" 2. Follow the reset instructions Need Additional Help: Contact support if you continue to have password issues.
  • Phone Support

    Why We Don't Offer Phone Support: To help keep our costs—and your prices—as low as possible, we currently don't offer phone support. Our Email Support: Highly responsive team Equipped to handle most matters quickly Typically respond within a few hours during business hours Alternative for Phone...